About jasonmillington

I think the problem with ours was the old Optus plan I was on had a back up 4G sim card in the router.When we switched to AGL we had the same NBN service we always had but we no longer had the functional 4G backup to mask whenever there was downtime or latency.We have now had the NBN issue fixed (NBN tech switched the lines in our phone socket) and it looks like our service is now stable.It's only been a day, so lets see if that continues (fingers crossed).Speed has now doubled and no drop outs ...

Had NBN out today, speed faster, just need to hope that the line stops dropping out.fingers crossed that the issues are solved.

I am so angry with AGLs very, very poor product and service. I switched internet providers to AGL on the back of a promise that it will be the same or better than my Optus NBN.Ever since AGL took over we have had ‘go slows’, drop outs, connectivity issues and we are over it. (we didn’t have one issue at all with Optus over 9 months).Now we get a dozen a day. I cant even call to get it sorted because the wait times are over 100 minutes. Took me 20 minutes to log on to the AGL website to log the f ...