Alakshendra's latest conversations

Alakshendra AGL Moderator
06-03-2024

What's New for the AGL app v8.11 - Peak Energy Rewards Sign-Up, Manage Carbon Neutral and more

We're pleased to announce that we've recently launched version 8.11 and 8.10 of the AGL app. These are major updates adding new features including: Peak Energy Rewards Sign-Up – allowing you to sign-up to the Peak Energy Rewards programManage Carbon Neutral – allowing you to self-serve and manage Carbon Neutral on energy services Peak Energy Rewards Sign-Up You can sign-up to the Peak Energy Rewards program from the For You section of the app and be rewarded for reducing home energy use duri ...
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Alakshendra AGL Moderator
22-12-2023

New AGL app features: Netflix Activation + View Plan, Billing Section Uplift and Mobile Self Service

What’s New in AGL app? Netflix Activation and View & Manage Plan – allowing customers to activate their Netflix and view and manage their plan (screenshots below). Direct Debit Setup on Billing Section – customers can setup and manage direct debit on their electricity, gas, and telco contracts (screenshots below). Mobile Self Service – mobile customers can now modify their settings including enabling/disabling calls, SMS, and data, diverting calls, and order a replacement SIM. ‘Join the ...
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Alakshendra AGL Moderator
22-12-2023

Re: Updated AGL app today and now it will not even open!

Thanks for reaching out. We wanted to clarify what you are seeing after you tap 'Sign In.' Is the app crashing or are you seeing a full screen error screen? This information may assist us in helping resolve the issue you might be facing. Thanks
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Alakshendra AGL Moderator
06-09-2023

What's New for the AGL app v8.5 - Usage Insights Electricity and Solar, AGL Rewards and more!

We're pleased to announce we've recently released version 8.5 of the AGL app. This update (along with v8.4) adds new features including: Solar Usage Insights – helping customers compare their monthly and weekly energy use and energy sold to grid to gain insights and be energy efficient. Usage Insights UI Uplift – all new UI for usage insights with improved chart interactions, improved colour contrast and enhanced accessibility features. AGL Rewards on For You – allowing customers to save ...
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