About ianm0

She did not specify purpose of call, but only asked questions to which I expected AGL already had the answers. Absolutely annoying and waste everyone's time. AGL's resources better spent elsewhere. How about cost cutting by not making those silly calls? Or used savings to pay junior staff. Only silly people will answer those questions to incoming callers.

I signed up with AGL short time ago. Today I got a call from the captioned number purporting to be from AGL. Not sure it is authentic AGL. I was asked to answer a couple of questions which AGL already had the answers. One of which was which gas provider I'm switching from. The other was whether I am moving home or switching. I refused to answer the questions, and the caller sheepishly hung up. Is that a real call from AGL? If not, how did the caller know I am switching/or have signed up to AGL? ...