Adorre's latest conversations

Adorre Semiconductor
09-01-2023

Re: What's wrong with my smart meter reference readings?

Thanks, but I download electricity consumption data quite frequently from the AGL website and quite often look at the graphs. Would it be correct to assume what you could provide wouldn't add any additional information?As it happens, I have another related issue - my downloaded data ends on Friday, 4 Nov. It took me a couple of weeks to realize that the graph wasn't being updated, after which I reported it to AGL via chat. Presumably some problem has prevented the smart meter from sending out ...
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Adorre Semiconductor
11-01-2022

Re: My bill for 9 Nov to 8 Dec has the wrong date & links to the previous bill

The problem was fixed a couple of days ago when the next bill was issued. The message button also now seems to have appeared at the right hand side of the screen - everything is now as it should be!
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Adorre Semiconductor
23-12-2021

My bill for 9 Nov to 8 Dec has the wrong date & links to the previous bill

My bill for 9 Oct to 8 Nov was $46.08.The system now wants to charge me another $49.07 for the same period - see below!!!Obviously, the $49.07 is for 9 Nov to 8 Dec. But I'm curious about how the system has the wrong dates and won't let me see my bill for 9 Nov to 8 Dec - the 'Download your PDF bill' links to the 9 Oct to 8 Nov bill.Can you fix? And is there any way these issues can be reported apart from posting to the forum?Thanks!
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Adorre Semiconductor
22-12-2021

What's wrong with my smart meter reference readings?

My latest bill (20 Dec) gives the following for Controlled Load 2.Read type, Start Reference¹, End Reference¹, kWhActual 4,824 4,870 131.757¹These reference reads are a guide only and may not reflect the total energy consumption for thisbilling period.Having a smart meter, I expected the start and end reference values to be pretty similar to the number displayed on the meter. But they aren't. They don't even make sense!4870 - 4824 = 46, which is nothing l ...
6 Replies 1 Like