Energy Accounts & Plans

I signed up on 10/06/26, am still with AGL. SIgn up credit was to be applied on 17 July. I saw on OzBargains lots of issues with credits being applied on time but most has it applied by August. My first bill is due in a few days. I've just logged in to account and credit hasn't been applied. Wonderi

I understand AGL is required to pay the Qld Government Energy Rebate for concession card holders inclusive of GST. However on examining my bills from AGL, I am being paid the rebate GST exclusive. So for the 25/26 financial year I received only $351.40 as opposed to the $386.34 I believe I am entitl

AGL has just deducted about $2,300 (in two lots) from my one of my accounts - without permission!. That particular account is now well overdrawn. It has caused significant stress to say the least. I recall entering my banking information into AGL system via the app, for ease of making payments - not

Hello, From last two quarter I am receiving my gas bill close to $600. This is significantly higher than my usual bills, and I have never had a bill this high in the past. I believe there may be an issue with the meter reading or billing. Could you please investigate this bill. I have also compared

We recieved a letter today (at 6.30pm) that our closed account is in credit and if we didn't contact AGL today the credit would be paid to Revenue NSW. We called straight away, after being on hold for a long time we got through to someone who said they had to transfer us to someone else, we were pla

Hi I just got my 3 month bill an I think I was taken for a ride I’m the only one that lives here an my bill is 890 dollars that’s ridiculous an my last bill was 280 can it be a mistake that I put the wrong meter number in the day I was billed last ???

Thanks to Australia's growing solar energy supply, there are now options that let eligible households access free electricity* during the middle of the day, when solar generation is at its peak. A guide to free daytime electricity *The first 24 kWh you use during the free window each day is free. An

Hi, I am a residential customer in a Victorian embedded network operated by SUPA Energy. The site has an Embedded Network Manager (Intellihub) and I have an NMI. SUPA has confirmed that I am able to exercise Power of Choice and that SUPA would continue billing me separately for network charges only.

I have recently moved to AGL. Big mistake. They do not follow-up after phone calls or answer complaints. They took forever to transfer my gas with them now overcharging me. They estimate my gas bill and have been charging what I would pay for 3 months when they bill me for a month. Just received ano

Hi I have signed up to the Netflix top plan and when I go into Netflix on my TV it is asking for my payment details and to sign up to Netflix?