I am at a loss to understand why AGL would use four pages for an email bill. This translates into the account holder paying extra for paper and printer ink (if they print their bill which I do). I pr...
Late yesterday around 4:30pm the NBN dropped out, only to find out later around 8pm after searching AGL and NBN Co websites multiple times that there was a 'major incident' on the AGL NBN status...
I have solar panels on my roof that are beginning to generate more power than our household generally uses (expect perhaps during mid winter). As a consequence we are accumulating a modest cred...
Seeing you're already sending me an e-mail about my bill being due, please just include the PDF of the bill in the e-mail, rather than forcing me to go to the web site... login... browse to the relev...
How about AGL dedicating a page on their website (a sort of dashboard ) to highlight the percentages of energy generation currently being obtained from different technologies, similar to that provide...
When you receive "AGL Telecommunications bill" currently it doesn't list the plan speed under "Service summary" , it only lists the plan name. It would be easier for customers to understand the NBN e...
The Transaction History is a good idea however I would still like to see a current outstanding balance in Overview, especially when using Bill Smoothing so that we can see how much we owe or how much...
As we all know, if you let your contract lapse, you often end up paying much higher prices. However there is no way of viewing your contract expiry date on the website or in the app. ...
Not aimed at AGL, It would be a good idea if people who post issues in the Neighbourhood forums, regarding Solar generation, FiT's, Electricity, Gas meter reading etc. To Supply at ...