Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

unfortunately the PDF is not working to view the bill

AGL Idea Moderator
It is good to see that you are working on improving the App and adding new features. However with the new look and changes, unfortunately the PDF is not working to view the bill. It's a inconvenient and frustrating that go through many stages in order to open the bill and when you get to the step to open the bill in PDF, it does not open.
Your team should review and investigate this.
Tags (1)
12 REPLIES 12

AGL Moderator
 

Switched-on

PDF doesn’t open so unable to retrieve details on account to verify !

Switched-on

21.04.15 Today's electricity bill does not open in my browser. Seems to be an ongoing long term problem.