Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

No Electricity Usage & Solar Feed-In info

Switched-on

Hi All - it's been almost 11 days since we got a smart meter installed for our solar system and we still are yet to receive any usage data to control costs. Both the app and the online account do not have this information. I've phoned AGL several times and spoken to the Resolutions team who say it can take a while for this to work. After so many days I can't accept this excuse. Either something is not working or someone is not doing their job. Does anyone have any suggestions before I report this matter to the EWON ombudsman? Be well and stay safe.

Tags (1)
0 REPLIES 0