My email address and phone number is not found when accessing MyAccount, whether via app or website.
I contacted AGL support team via the chat function in the app, they checked and said that my contact details are indeed in the system. Why is it that I can't see them in my Profile? When I try to view or update, I get error "Unable to fetch your contact information".
Just today, Peak Energy Rewards started sign up. I tried to sign up, but because My Account couldn't get my contact info, it didn't allow me to sign up for this promo.
Any ideas?
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