I have been participating in Peak Energy Rewards for some time, usually receiving a small credit for reduced energy use. After the last event I was advised that 'actual usage exceeded your reduction target for this event, so you didn’t earn a bill credit'.  We cooled the house down, turned off most appliances and only kept a ceiling fan, TV and a few LED lights on prior to the event starting. I later checked my usage and  it dropped to less than 50% 30 minutes prior to the event and then another 50% half way through the event. Has anyone else experienced this. It seems as though AGL does not want to give even a small credit for reducing usage. ... View more

Welcome to the Peak Energy Rewards online Neighbourhood community. We’ve set this community up so our customers can talk to each other about the program, ways to save energy during Peak Events and how to meet reduction targets. This summer we're also giving Peak Energy Rewards customers a chance to Win $3,000 worth of electricity every time they participate in a Peak Event. All you have to do is reply “Y” to the SMS notifying you of a Peak Event. There’s one prize per state and we’ll be running events until the end of February. So, keep an eye out for your Peak Event SMS – every time you participate you get an entry into the draw! ... View more

I received a number of Text messages in recent weeks from +61 409 106 791, see following examples:   "Hi Robert ............ AGL Peak Energy Rewards: Event Thursday, 4:30 PM - 6:30 PM Reply Y by 4:30 PM to take part. Earn up to $10 in bill credits for hitting one of the following targets: Standard Target: Earn $5 for exporting 0.19kWh or more to the grid. OR Challenger Target: Earn $10 for exporting 0.59kWh or more to the grid the grid. To de-register from the PER program, and all future events: https://agl.com.au/deregister For help, call AGL on 131 245"   "Hi Robert ........... AGL Peak Energy Rewards event is over. Look out for the email summary within the next 7 days. To de-register from the PER program, and all future events: https://agl.com.au/deregister For help, call AGL on 131 245"   I am now wondering whether these text messages may be SCAMS??? At each event our home has been operating on batteries, no electrical draw from the grid, however we have never received the promised results email and checking my electricity account this morning, there are no credits.    What is the story, are these text messages SCAMS or genuine messages from AGL? If AGL should credits appear on my account or is this some type of marketing exercise??   Thanks ... View more

Hi there, I have received my current bill  and is missing x2 $5 rewards credits for completing the challenge tasks     ... View more