Submit suggestions or ideas on your online My Account experience.

Making a Payment


I received my bill this morning.

I selected the link to pay my bill.


If i paid by a certain date it came up with a discount of $34.06.

I checked my bill which was $97.10.

I proceeded to pay my bill.

Put my CC Details through but when i submitted the payment, it came up and said I'd only paid $34.06

It's making out that the DISCOUNT is the amount you have to pay.


Needs a bit of attention by your support deparment I think.


Just giving FEEDBACK, for a hopeful outcome.





1 Comment
AGL Community Manager
Status changed to: Needs More Info

Hi Julie,


Thanks for the feedback. Do you recall what page you were paying your bill through?