Would you please advise whether you can ask for a smart meter to be installed or is there a fixed schedule determined by AGL.
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Hi Nab,
Welcome to the AGL Community!
If no changes are made to your metering configuration at the time of your meter upgrade then the upgrade is free of charge. The only requirement is that the account in question be in your name, so upgrades are available to renters.
Kind regards,
Jayden
Hi Latchmanan,
Welcome to the AGL Community!
Can I ask if any specific reasoning was given to as to why you needed to arrange this through an electrician? This does sound quite odd. Have you recently had a solar system installed by any chance?
Cheers,
Jayden
I live in Pendle Hill, NSW. I had requested for smart meter couple of years back. I was told that the waiting period would be between 3 to 6 months time. Whenever I call them to ask about it, the answer is I am still on the waiting list. Smart meet would certainly help me to bring down the burden of my heavy bill. Could you please advise me of way to speed it up. I was seriously thinking about switching on to different provider who can come with smart meter. Thank you
Hi shanwaran,
"Plus Es" who complete this meter upgrades have not been operating with a backlog/waiting list for quite sometime. If you contact our Digital Metering team on 1300 669 245 you should find that this can be completed for you within about 2-3 weeks.
Kind regards,
Jayden