How do I read new Landis+Gyr 355 smart meter ?

Semiconductor
1 Reply 55 Views

Hi everyone,

I've just had a Landis+Gyr 355 smart meter installed at home. I've received no information on this meter and cant seem to find it, or any information, on the internet.

 

Is anyone able to tell me what the different codes correspond to?  I have general use Tariff 11, Economy Tariff 33 and I have a PPA with Energex through to 2026 at $0.44 per kW.  Im stuggling to work out the different codes.

According to the AGL App I have almost ceased exporting power to the grid from the date of installation.

 

Can someone help fill these codes in for me and/or point me to a customer/user information sheet for this meter?

 

Thanks AvH_40

1= time

2 = Date

3= ?

4 = ?

15 = ?

16 = ?

21 = T33 (Pretty sure)

22 = isnt being used.

3 REPLIES 3
AGL Moderator
1 Reply 45 Views

Hi AvH_40, thanks for being part of the Neighbourhood.

 

You can find information about digital meters and their displays on our website here. If you need further information, please feel free to get in touch with us here. 

 

Kind Regards,

Jenna 

Semiconductor
1 Reply 39 Views

Hi Jenna,

 I’m exasperated. I searched online for quite some time and couldn’t find the information I wanted. I submitted messages: Virtual assistant was a waste of time and the real person couldn’t answer the question! So I came on to AGL Neighbourhood so someone could answer my question and all you have done is send me to one website that doesn’t have the info I want or to another so that that has options that I have already wasted time trying!. 

Don’t you work for AGL, can’t you go find the information and reply with it so you can provide some customer service? 

I’ll ask again: I have a Landis+Gyr 355 meter just installed. What do these codes correspond to in electricity usage-generation. 1= time, 2 = Date, 3=?,   4 =?,   15 =?,   16 =?   21 = T33 (Pretty sure)   22 = isnt being used.

Thank you, AvH_40

AGL Moderator
0 Replies 19 Views

Hi AvH_40,

 

The information AGL record, in terms of the different display screens, are listed on our website. If you're unable to locate those displays on that page, I would recommend contacting your distributor, who can provide some more detailed information for you!

 

Kind Regards,

Jenna