Disconnection

[YUEYIHUANG]

I want to disconnect, but  I still have a half-year period of plan left. Due to various reasons my new address only uses Winenergy as the only supplier, so is it OK to just disconnect? Or is it OK to transfer it to the new address as well?

[-Steve-]

Hi Yueyihuang, we can't transfer the plan to the new property sorry, you would need to take up a new offer. It sounds like the new site has an embedded network, we can organise to bill you for the energy usage at this site, but you would get a separate bill from Winenergy for supply charge. To arrange this please get in touch with us here.