No Wifi

[Jac-smit63]

Wifi has been down for at least 2 hrs also was having difficulty with it last night, I have unplugged 3 times to reset no change. 

[David_AGL]

Hi @Jac-smit63 , is this issue with your WiFi, or with your connection to the internet? Checking the status lights on your modem should help to determine this.

We have a number of troubleshooting steps on this page that might assist: Internet Troubleshooting and Outages

Otherwise, please get in touch with us and a support agent will be happy to investigate the problem for you.

[Bigbear1]

Just wanted to know if any one still have no internet connection cos I had it problem from its afternoon till now still got no connection to my internet 😭

[m7447slO]

I had no internet for 12 hours yesterday the 14 th and they said there was a outage in caboolture.was this the case 

[David_AGL]

@m7447slO ,

According to our Network Status page, there was indeed an outage in the Caboolture area.