Answers on moving house, getting connected or using your electricity and gas meters
wondering how come my bill is larger than five people in the house but we only have three and all work. how do i get someone to check this out.
Hi @Pdaddy ,
It's a frustrating situation to run into. There can be many reasons for a higher than expected bill. A good place to start investigating is the Unexpected High Bill page. If you're still unsure, get in touch with customer service by logging in to your My Account page and clicking the Message (💬) button to speak with an agent.