I would like to add controlled load 2 to my residence. I currently have controlled load 1. How do I go about arranging this? Or can I install a switch and manually switch it on if I need a boost?
Welcome to the Community!
The change from Controlled Load 1 to Controlled Load 2 will provide you with much more hot water. We'll be happy to arrange this change for you, and you'll just need to get in touch with our customer service team at your convenience!
Apologies for any misunderstanding.
The rates and times associated with a controlled load vary depending on your area. To find out more, we'd recommend that you use our pricing fact sheets found here.