Just received my gas bill for August-November. It says,
"We've had to estimate your usage."
It then states,
"22% higher cost compared to last year
On average you're spending more per day on your energy than this bill period last year"
How does that work?
"We saved money by not sending out a meter-reader, but we know that you used 22% more gas since the same period in 2019."
Sounds like a scam to me.
They give you the option to enter your meter read (ie. you do it, because we are not sending out meter-readers), and the bill will be fixed up next bill.
NOT GOOD ENOUGH, AGL.