i need to have a meter reading done not an estimate

[thekeg56]

I have had an estimate done for my qrt bill I need it to be read as the house has been vacant for most of the last billing cycle.

[David_AGL · Accepted solution]

Hi @thekeg56 ,

Your local distributor reads your meter periodically and sends the reading through to AGL. You might like to provide your own meter reading via My Account or the AGL app. 

Check out this help page for more information on submitting a meter read.

[Sherman84]

which should be rectified when your next meter read is done and your next bill self-read, the hot water meter was not registering consumption and needed to be replaced.

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