cannot contact agl customer support

[David_AGL]

Hi @pestout1 , what issues are you having getting in touch with us?

[jtarma5]

so hard to contact AGL support, i was trying to cancel my internet plan, it seems i'm getting nowhere. is how bad really is?

[Panda]

Hey there,

Personally I've had great success via the phone app. You can read about it here.

When calling, I typically am answered within 20 minutes, but given many of us don't want to wait around, the app is fantastic for it. 

On a forum it's also best practice to create a new thread for a question, think of it like a 'ticket' system.

Good luck!