Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Very high electricity bill


I have recently received a VERY high electricity bill over $800 for one month's usage in August. I have been with AGL since 2010 and I have NEVER received a bill this high. I have not carried out my own meter read since April and cannot account for any additional devices or usage in a one-person household that would generate such a high figure. I live alone and work 40-hours a week. Also in this period, I have not been home any weekends as I am visiting my mother in a nursing home and clearing our her house. HELP!


AGL Moderator

Hi masleo,


Thank you for getting in touch!


I've you received this incredibly high bill after entering your own meter reading, then I feel it is important that we check the accuracy of this. To do so, it'd be great if you could send me a private message with a current photograph of your electricity meter and I'll be happy to help further.





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