My current plan clearly indicates that every 6 months I am to receive a $20 bonus but the last 2 or 3 times the bonus has only been $18.19 - where is the missing $1,81 ? I want somebody to go over the past few bills and credit me $1.81 for each bill that I have been underpaid on the AGL bonus. If I did not read my bill closely then I would be losing money due to AGL doing the wrong thing to the customer. I know the last two bills are incorrect - so I am owed at least $3.62 if not more.
Solved! Go to Answer
I can certainly understand that would be concerning, that $1.81 is the GST portion of the credit which is applied in a separate line item. $1.81 + $18.19 = $20.
Have a great week!
I recommend in future making a new thread for your own query, as this one is 1 year old & for another topic.
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