Solar credits and leaving AGL

[michaelhubbard]

Hi

i am currently looking at switching from AGL and have built up a fair amount of credit from solar exporting. Just wanting to know if I leave will theses credits be paid out to me? Thanks everyone 

[Ellen1]

Hi Michaelhubbard, 

Welcome to AGL Community! 

I am sorry to hear you are wanting to leave AGL, please let us know if there is anything we can do around this, you can contact us here.

In terms of your solar - absolutely! We can organise a refund for you at any stage, we just need to have bank details on file which you can add through your online account, and then request a refund at any time. 

Thank you 

Ellen