Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Pension Concession

Conductor

I received Pension Concession last year. Notified AGL of details October 2019. Had Electricity with AGL since 2000 and Gas with AGL since 2001. Unfortunately as I have separate account numbers AGL systems won’t process Gas concession. 
AGL kindly offered to put up my gas price by 15% summer and winter so I can get concession in winter.

 

Amy other customers with same issue?

10 REPLIES 10

Conductor

Hi,

 

In Victoria the concession is only available to Commonwealth Concession Card holders.

 

Not sure what the rules are in NSW.

 

A simple call to AGL should sort out your eligibility