I have been overcharged on my Gas bill back in June. I have spoken to people on the phone, gone online, and emailed photos, but still no support.
I was overcharged by approx $300 - this may not be much money to AGL, but it is to a senior.
Someone needs to sort this out for me ASAP.
I was originally asking for a credit against my next bill, but I would now like a refund.