Is it AGL's intention to stick with the one time codes when accessing your account online or are you going to allow people to set up passwords? I see there's an option to set up passwords but every time I try I get an error message even though all 3 criteria are met
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And when eventually you can access your account you can look forward to:
1. No way of checking if your direct debit details are correct or changing them
2. No idea of when your bill will arrive because the dates constantly change
I'm still waiting for a bill to be issued to see if my direct debit actaully works but after that first one is paid I'm going back to Kleenheat. These clowns are just a waste of space
We're going to reach out with a private message so that we can get this issue resolved for you!
Well AGL have had another go at this and I still can't login with a password, getting a code by email is way too much trouble on the phone so I've junked the app and will use a PC for online access.
I've got no idea why this is so hard to sort out but apprently it is.