Help & Support

Energy Accounts & Plans

Questions and discussion about AGL's Energy plans and your AGL Energy account

My Account Not Working

CG2020
Switched-on
‎12-01-2020 02:30 PM
1 Reply 4114 Views

I have been trying to log into My Account for the past week and all I get is this message:

 

Something unexpected happened.

We are sorry for any inconvenience. My Account is unavailable right now. Please check back soon
 
Is anyone else having the same problem now.  I note that there was a chat earlier in 2019 but this is happening to me know.
 
Thanks
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-Nam-
AGL Moderator
AGL Moderator
‎13-01-2020 03:27 PM
0 Replies 4103 Views

Hi CG2020, 

 

Welcome to AGL Community! 

There's no known issues at the moment, please contact AGL over the phone on 131 245 and we'll do some checks with you. 

 

Kind regards, 

 

-Nam- 

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