Missing bills

[akouz]

Hi,

While accessing my AGL account  at https://myaccount.agl.com.au/bills? I've noticed that several bills are missing. So far I have only 4 bills available:

• 16 Sep to 2 Oct 2018
• 3 Oct to 2 Nov 2018
• 3 Feb to 2 Mar 2019
• 3 Mar to 2 Apr 2019

3 bills for period  from 2 Nov 2018 to 3 Feb 2019 are missed. Is it possible to recover them?

[jaydeny]

Hi akouz,

These issues have a habit of resolving themselves, but I'll take a look at this issue for you and get back to you soon.

Kind regards,

Jayden

[jaydeny]

Hey akouz!

Would you mind checking in on your online account and confirming if these missing bills are now visible?

Kind regards,

Jayden

[akouz · Accepted solution]

Hi Jayden,

Now all bills are available, thank you.

Regards

  Alex