Help & Support

Energy Accounts & Plans

Questions and discussion about AGL's Energy plans and your AGL Energy account

I can't work now. I live in Melbourne.

jinrimalee
Switched-on
‎23-09-2020 09:47 AM
1 Reply 2889 Views

I live in Melbourne. I can't go outside as well as work now. And it is hard for me to call you because I am not good at English. I think I can start working from October. I'll pay as soon as I get my income. Can you extend it a little longer? About 15 days. please thanks.. 

Reply
0 Likes
Like
1 REPLY 1
David_AGL
AGL Community Manager
AGL Community Manager
‎23-09-2020 10:12 AM
0 Replies 2885 Views

Hi @jinrimalee Sorry to hear you are having trouble paying your bill. To see options available to you, such as a payment extension, see How can I request more time to pay?

Reply
0 Likes
Like
Get more from Help and Support
Reading your energy bill
Find out when and how much you owe, ways to pay your bill, whether your bill is based on an actual meter read or estimated data and any fees, credits, discounts or solar associated with your account and more.
Request a credit refund
How to request a credit refund, how to move credit and what to do if you're moving house or on Bill Smoothing.
Unexpected high bill
Check possible reasons for your higher electricity or gas bill and find ways to manage them.