Thank you for reaching out to us and letting us know of this problem.
After looking into your account details on our end, there does not seem to be an issue. Are you able to specify where you are having difficulties, by providing screenshots to us?
Thank you in advance for your help, and I look forward to your response.
i have sent 8 emails to the complaints dept over the past 3 weeks with the details of my on line account log in so far no contact or answers on how to fix the log in problem so i am unable to check my billing and useage
Thank you for getting in touch!
We'll ask you to please send your most recent email to me via private message and I'll be happy to look into things further for you.