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Azzouni's profile

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2 Messages

Delay of payment gaz and electricity bill

Due to the corona virus we ask for gas and electricity payment defferrals

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2 Messages

Hi AGL

please reply to my request to delay my gaz and electricity agl bill according to the corona help

AGL Community Manager

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1.4K Messages

Hi @Azzouni 

 

Sorry to hear you've been affected by the current difficult situation. For information on your payment and hardship support options during this time, please check out our COVID-19 response page.

 

Eligible AGL residential and small business customers can extend their payment due dates. Log in to My Account to set up a payment extension of up to 21 calendar days. Or, you can call us on 131 245 and select Option 2, for an extension of up to 14 calendar days.

Accepted Solution

AGL Community Manager

 • 

1.4K Messages

Hi @Azzouni 

 

Sorry to hear you've been affected by the current difficult situation. For information on your payment and hardship support options during this time, please check out our COVID-19 response page.

 

Eligible AGL residential and small business customers can extend their payment due dates. Log in to My Account to set up a payment extension of up to 21 calendar days. Or, you can call us on 131 245 and select Option 2, for an extension of up to 14 calendar days.