Unable to view usage since

dixons
Switched-on
1 Reply 139 Views

Have not been able to view the electricity usage for our account for over 6 months -- have spoken to AGL resolution every month -- have re-set accounts - wiped history - cashe - even the app keeps showing estimated usage -- Is there anything we can do - or are we better off switching companies that can give us daily usage ?!

2 REPLIES 2
-Nam-
AGL Moderator
1 Reply 124 Views

Hi dixons, welcome to AGL Neighbourhood! 

 

We'll certainly need to check to see why this is happening for you, I've sent you a private message so I can grab your account details. 

 

-Nam-

dixons
Switched-on
0 Replies 111 Views

Hello -- Still no response from message sent Tuesday.