My current plan clearly indicates that every 6 months I am to receive a $20 bonus but the last 2 or 3 times the bonus has only been $18.19 - where is the missing $1,81 ? I want somebody to go over the past few bills and credit me $1.81 for each bill that I have been underpaid on the AGL bonus. If I did not read my bill closely then I would be losing money due to AGL doing the wrong thing to the customer. I know the last two bills are incorrect - so I am owed at least $3.62 if not more.
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I recommend in future making a new thread for your own query, as this one is 1 year old & for another topic.
I'm a customer just like you, but I'd like to share the below with you. If you're experiencing financial hardship and are finding it difficult to afford your products with AGL, there are 2 main recommendations I can make.
Let me know how you go, camthivuong67.