I just tried to add meter reading in MyAccount and it was rejected. After a couple of tries it will not let you progress. So I tried from my ipad and desktop to add the photo, the icon does not work so you cannot add the photo.
So i thought i would email, but could not find an address, so I rang and they send me an email so I can send photo. I read email it tells me to do exactly what i have been doing for two nights.
It appears the only way is to download an app which I don't want.
Sorry but that is not service. We were looking for a new deal so this may be the decider