Help & Support

Energy Accounts & Plans

Questions and discussion about AGL's Energy plans and your AGL Energy account

Payment extension

3lions
Conductor
‎03-06-2021 12:02 AM
1 Reply 3057 Views

Hi,

Just enquiring about my next bill which the due date is 21 June 

I want to see if I could pay the full amount on the Tuesday 22 June.

I contacted live chat & was told that I would loose the pay on time discount?

Is the correct?

AGL customer for 25+ years, never not paid a bill on time & I ask this once and that was the reply. Trying to confirm is this actually correct?

Appreciate any information regarding this. Thankyou

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3lions
Conductor
‎08-06-2021 11:49 PM
0 Replies 3047 Views

Gotta love this community not even a reply....oh I did receive a txt from AGL saying they're here to help, which I've never laughed so much, as I asked for help & got a straight NO so as a result after 25 years I'm out!

Changing providers

 

 

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