Loging into my account

1 Reply 3367 Views

Screenshot_20191213-103204_AGL Energy.jpg

Screenshot_20191213-103157_Samsung Internet.jpg

Iv been trying to log in to mt account for weeks now and these two windows keep coming up, i have have uninstall/reinstalled, and been on live chat and still not working. Can any one help me?

AGL Community Manager
1 Reply 3365 Views

Hi @Carolyn .


Sorry to hear you're having login issues. You mention you've already contacted chat support. Did they tell you that the issue was resolved or is it still being investigated?



If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.
1 Reply 3361 Views

Hi David,

I have sent a email back to you also but no its hasn't been resolved and i don't know if its still been investigated they didn't say

AGL Moderator
0 Replies 3357 Views

Hi Carolyn,


Thank you for contacting us.


I am sorry to hear that this has been happening.


Can you please private message us here so we can assist you.


Kind Regards,