My recent Bill and the 3 previous show a GST amount that is greater than 10% of the sum of the goods and services provided by AGL. The total pre GST takes into account usage, supply, discounts and the feed in from my solar. Total cost $296.39 - GST $ 38.82 BUT this should be $29.64!!
However I fed in $91.83 of energy from my Solar system which is GST exempt
COULD this be the difference between the actual GST charged and what the law states I should be charged??
Guys please if you have a solar system check your bill
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Thank you for bringing this to our attention!
Can I double check how you're calculating your GST? To your point, exported solar power is GST-exempt so this shouldn't factor in. The correct formula is as follows:
Are you sure you're not including your Solar feed-in tariff in this calculation? I'd recommend double checking the 'Credits' section as the total amount of this listed in your bill will include your feed-in tariff which again, shouldn't be included in this calculation.
Feel free to post a screenshot of this portion of your bill, omitting any personal details.
THIS Is the BILL!!!
New charges and credits.
Usage and supply charges Units Price Amount $383.281 321.653kWh $0.29G General Usage $116.109 0 days $1.29S Supply charge Total charges + $499.38 Credits $91.83cr8 12.689kWh $0.113S Standard Feed-in Tariff* $103.49cr2 7% Direct Debit Discount $7.67cr2 % Double Up Discount $202.99cr-Total credits
Total new charges and credits = $296.39 Total GST + $38.82
Direct Debit amount = $335.21 (includes GST)
To Formatting is also stuffed up
To clarify again, this figure of $296.39 includes your solar feed-in tariff which is not what we want.
To correctly calculate your GST, you need to first ascertain your total charges and total credits:
General usage - $383.28
Supply charge - $116.10
- Total charges - $499.38
27% Direct Debit Discount - $103.49cr
2% Double Up Discount - $7.67cr
- Total discounts - $111.16cr
With these figures confirmed, you then follow the above formula: Total usage and supply charges - Total discounts x 0.1 = Total GST amount. Or, in this case:
Hopefully this clears things up and I apologise if our bills aren't making things clearer.
I can count!!!
The bottom line of your bill states clearly Total new Charges - $296.39
GST by law is charged for the services that you deliver so GST of 10% for these services applies
And by the way I get a credit for the energy that I sell to you!!
The fact that I reduce the cost of your services by selling my energy too you does not give you the right to charge me for the total amount of energy that I use since some of it is sold to you GST free. so no GST should be payable on this amount.
Thanks for getting back to me.
Again, I apologise for the fact that things haven't been made clearer but your bill has been calculated correctly. To address your points:
You're well within your rights to address this with the Energy and Water Ombudsman should you have any outstanding concerns.