ErikC,
What Ellen1 was trying to say is:
Your contract with AGL expired.
There is no longer any contract that AGL has with a discount (they reduced their prices and made it fairer for all users).
Not being on any contract means you revert to a standard non contract plan similar to your old plan.
Review your current "plan" and compare with other plans that may be suitable for you.
There are options for contract plans and non contract plans.
You can start viewing plans on the AGL site here View Plans
I do some work with Seniors and use Wattever to look up available plans.
This site presents the best data I have found to help you get the best plan for your electricity usage.
Make sure you have a copy of your most recent bill to fill out the necessary details to get your best deals.
Alternately you can view plans on Energy Made Easy which is an Australian Government Web Site.
Switching plans is easy these days (especially if you have a Smart Meter).
Please note that I am just a member of the AGL community an not an employee of any of the companies mention here.
If you prefer there are numerous comparison websites that do similar. You may have seen the Adverts on TV for a few of them.
However these sites to do not compare the market fairly as they only present some of the information (what they get paid for).
Please note that if you have GAS and are not on a fixed priced plan that AGL Gas prices are changing soon.
Hope this helps
Cheers Neil
Cheers Neil
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