Difference in AGL dashboard and downloaded CSV file

Halod
Conductor
1 Reply 183 Views

Hello,

 

I recently switched to Smart meter from Analog. I found the kWH usage showing up in Usage tab within AGL portal was higher than my usual average when using Analog. Then I found the download csv option where I noticed change in the actual data and the same period in Usage dashboard. Sharing the screenshots below for 9th May 2022

 

9thMay.JPG

 

Looking at the CSV file for the same period, (i,e 00:00 t0 23:59 for 09-05-2022), it added upto 7.958:

 

csv.JPG

 

Am I looking at these information right? Or does the dashboard > usage is off from the actual data?

 

1 REPLY 1
Halod
Conductor
0 Replies 178 Views

Closing this one as the billing started to show accurate values now.  Took a week to sync that