@Ellewild,
These are community pages and meant for general questions and can be answered by anyone.
To contact AGL (which you need to do), go to the AGL contact Us page
https://www.agl.com.au/help-support/contact-us
You can also start a chat session when logged into your account.
If this reply solves your query please SOLVE this and click the like button if you like the answer.
Cheers Neil
Cheers Neil
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