1 Reply 3219 Views

Hi.. I’ve recently moved house and was wanting to know if my concessions apply to the new bills I will receive.. I tried to add concession number but it says you already have my details..

AGL Moderator
0 Replies 3213 Views

Hi krisleelee,


Welcome to the Community!


If you've held an account with AGL at a previous address then it sounds as though your concession details may still be linked to this account. You'll need to get in touch with one of our customer service teams to get this sorted out, so please feel free to reach out to us via web chat here.


Kind regards,



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