Dear AGL,
I have a complain regard to my recent electricity bill. I am only one person living in my unit, and I do not use much electricity (I do not use air conditioning, and barely used heating). However, my recent bill seems over rated.
Last week I called AGL customer service and discussed about this issue and I also told the AGL employees that no one has come over my apartment to read the meter.
Despite that he promised me to put my case as high priority and send someone over to read my meter the following week (I told him I will be away for a while so need someone to be send as soon as possible ) I did not heard from AGL.
I was advised someone should have been came over to read the meter. I am sure no one has showed up for reading my meter from first place and since then because I am working from home and I am always home during day time
I am so disappointed with AGL employees and would like my meter to be read. I can not find any email address to discuss my issue. Could you please give me an email address that I can complaint about my recent billing address?
Thank you.
Best Regards