Billing

Switched-on
1 Reply 117 Views
  • Can anyone shed some light on why my amount owing is lower on my pdf bill than in the overview section of the website.
  • I owe no money from a previous bill and it says my pay on time discount is applied in both spaces, bit both show a different amount.
1 REPLY 1
AGL Community Manager
0 Replies 109 Views

Hi @Frankiie, are you saying that your Account Balance is showing as a different amount to your current bill? Are you sure it's your current bill, and not a previous one already paid? Check the due date on the bill, as it may be that your latest bill hasn't been issued as a PDF yet.

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