Trying to register on line. my account number is 8 digit long where is the 10 digits that is required
I have exactly the same problem - can anyone answer this questions. It's been up for a couple of months.
@Valk @Sam11A ,
Your account number should be listed on your bill and is 10 digits.
Contact AGL on https://www.agl.com.au/help-support/contact-us
Only select chat or call as you need to have an account setup to use the APP or My Account.
I have my bill in front of me. It has 8 digits.
it’s just a normal household has account - can someone explain why I can’t set up online access. Strangely my Electricity account also has 8 digits but I have online access to that account. So what is this 10 digit requirement?