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How do I get started using my new solar system?

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‎22-01-2021 12:24 PM

Getting set-up with solar 

Once your solar panels have been successfully installed on your roof, your meter will need to be updated. This is to make sure you’re getting credited through your solar feed-in tariff. 


Installing your new meter 

Having solar panels means you’re now able to send power back to the grid and be credited for the power you supply. In order to measure this power, you’ll need to have your meter upgraded. Sometimes, the solar panel installation company will arrange for you, however not always. 

If you haven’t had a new meter installed yet, contact our Solar New Connections team on 1800 680 430 (Mon-Fri, 8.30am-6pm AEST). 


When will I receive my solar feed-in credits? 

You’ll receive credits for the power you supply to the grid only after your meter has been installed and we’ve received relevant documentation from your installation company. If your solar panels have been installed but you’re not receiving credits, we may still be waiting for documentation from your installation company. To find out more, contact our Solar New Connections team on 1800 680 430 (Mon-Fri, 8.30am-6pm AEST). 


How much will I receive?  

The feed-in tariff rate you’ll be getting will differ from state to state and depend on which plan you’re on. You can find out more about our plans on our Solar and Renewables page.  

You’ll be able to see your tariff by viewing your contract in My Account. 


Tracking your solar power 

After you’ve got your meter set up, you’ll be able to see how much power your system is sending back to the grid through the AGL Energy app or My Account. It takes about 2 weeks to get this up and running on our end – so you may not be able to access this info immediately.  

While we can provide you with solar insights and statistics about usage, we’re unable to access information from your solar panels directly. 


Getting the most out of your solar system 

Now that you’ve taken the steps to get solar installed, you’re probably wondering how you can make the most out of it.  


Use your power: While your system will automatically sell excess power back to the grid through your solar feed-in tariff, it usually works out better to use your power. For appliances you’d normally run in the afternoon or evening, like a washing machine or dishwasher, run them during the day if you can. This way you’ll be using the power generated from your solar panels instead of sending it the grid and then buying back more power later.  

Of course, if you have a home battery system, you’ll be able to save the power for later use anyway. 


Stagger your consumption: Instead of putting on your washing machine, dishwasher and dryer, at the same time, stagger the cycles. Most modern appliances have timing functions so you’re able to set the dishwasher to begin when your washing machine has finished etc. This will minimise the power draw and enable you to use the power from your panels throughout the day instead of buying extra power from the grid when you run them at the same time. 


Keep track: Using a PV (photovoltaic) tracking app will allow you to stay on top of the performance of your panels throughout the day and compare against its history. Usually, the solar inverter brand or company will be able to recommend the best way to track activity. You’re also able to use the AGL Energy app and My Account to monitor any power that’s sent to the grid. 


More information 

If you’d like more information on solar or our solar plans, you can find out more on our Solar and Renewables page

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