Mobile Plans not showing under "Get Connected" drop down menu

ricardohora
4 Replies 1029 Views

Hello,

 

It is really hard to help you guys ... "Report a Bug" link not working...

 

Story is: Your mobile plans are not listed under the "Get Connected" drop down menu, hence most people will not even bother checking them out, let alone subscribe to them.

 

I was able to find a link (https://www.agl.com.au/get-connected/mobile-plans) searching on google, but the access should really be listed on your website.

 

As a shareholder, I find it frustrating to read in your HY21 report about your efforts to acquire new clients, however a simple link can not be found so people can subscribe to your services.

 

Hope you get this fixed soon.

 

Ricardo Hora

 

 

4 Comments
David_AGL
AGL Community Manager
Status changed to: Watch this Space

Hi @ricardohora , thanks for the feedback. The mobile plans will certainly be added to site navigation in the near future.

Thanks also for persisting in giving feedback despite some difficulty - where is the "Report a bug" link you found was not working properly?

Panda
Super Charger

Wanted to share I can see the mobile button now, and I've been using the $15 plan for a while now. Can't believe I was paying ~$80 elsewhere...

 

Panda_0-1632543915157.png

 

David_AGL
AGL Community Manager
Status changed to: Delivered
 
Keenan
Switched-on

Not only is the report a bug link broken, hence why i'm here, but as well as what was stated above, internet plans also don't show on the website anywhere on the dashboard or under my plans, which makes checking and paying bills really difficult and annoying