AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

App daily data

Semiconductor

I would like to see the daily data, ie, the amount bought from the grid and the amount sold to the grid posted by the next day, rather than two days hence. Other companies can do it, why can’t AGL?

Thank you,

Richard. 

2 Comments
Starter

Agreed.  It doesn't even update over the weekend,  and estimates your power use.  Having solar feed in means their estimates are not helpful at all. 

Starter

Usage shown on AGL website missing a day from about 3 weeks ago and hasn't updated for last couple of weeks. Monthly bill was supposed to have been issued a couple of days ago but nothing happening. Data from solar inverter is updating from solar provider app and smart meter shows similar data. AGL is charging $0.07 per day to monitor the smart meter so assume that it's transmitting data or would have expected to hear something by now. Happy to update the data manually online but that functionality was removed when smart meter fitted. AGL online account webpage indicates that solar system is working fine so what's happening?