Unable to view Electricity Usage

Brian27
Switched-on
2 Replies 346 Views

I have been unable to view my Electricity usage since changing to AGL approx. 2mths ago. I have contacted AGL 4 times now resulting in 4 different Reference numbers & various reasons / excuses for this happening but the issue does not get fixed

2 REPLIES 2
pip1
Conductor
0 Replies 329 Views

Ditto since solar in January. Unable to change from gas usage. Worst App, on line portal.

Jemena, the distributor has a better portal. Try your distributor.

-Jenna-
AGL Moderator
0 Replies 327 Views

Hi Brian27, thanks for being part of the Neighbourhood.

 

To investigate this further, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

 

Thanks,

Jenna