If you can send me a quick private message by clicking on my handle (jaydeny) with your AGL account details, I'll be happy to follow up on this for you.
Thank you for confirming your details via private message.
I can see that our app support team got in touch with you earlier today - Could you please confirm if this issue is now resolved?
Thank you for getting in touch.
If you can send me a quick private message with your account number and address, I'll be happy to investigate this further for you.
The AGL app used to be terrific. It hasn't worked for a long time. Why cant AGL fix this app??
Whats the point of an app that is useless. Foes AGL intend yo look into it & have bugs If there are sny fixed so loyal customers can access .
It used yo be sdo good..very frustrated. No oneto talk to about it.
I'm sorry that you've had to follow up on this again.
I've made some additional changes to your online account that should help. Could you please follow the prompts in the email that you'll receive from us soon and let me know if things improve? You'll likely need to log out of your app and then back in again.