App/Online to show hourly usage

_C15
Switched-on
1 Reply 297 Views

Hello,

 

I have spoken to multiple AGL consultants on the phone and they advise they can see hourly and daily usage on the APP and online, however I cannot access this information. They all tell me that I should be able to see it in the app, but I can only see the current usuage total for the month (and no break down).

 

How do I view this breakdown data so I can see what time of day I am using the most energy and gas?

 

Thanks.

1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 79 Views

Hi @_C15 ,

 

Availability of detailed usage data will depend on what type of meter you have. If you have a smart meter that can provide data in half-hourly increments, you can tap on your monthly usage display to go into a daily breakdown, and from there tap the individual bars to view your half-hourly usage.

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